What Responsible Gaming Means

Responsible gaming means enjoying gaming while staying fully in control of your time and money. At bg66, we believe gaming is a form of entertainment — it should never be seen as a source of income or a way to solve financial problems.

A responsible player always knows how much time and money they can afford to spend — and stays within those limits. They accept losses gracefully and celebrate wins, but never make decisions in the heat of the moment.

To foster a responsible gaming culture on the bg66 platform, we offer a range of tools and features to keep you in control at all times. Keeping the following in mind will ensure your gaming experience stays positive:

  • Treat gaming as entertainment, not as a way to earn money.
  • Only bet money that you can afford to lose without it affecting your daily life.
  • Never spend more than your set budget.
  • Avoid placing more bets in an attempt to recover what you have already lost.
  • Take regular breaks and spend quality time with family and friends.
  • Never play under the influence of alcohol or drugs.
bg66's Commitment: We are more than just a gaming platform — we want to build a safe gaming community where every player is protected and respected.

Signs of Problem Gaming

We don't always notice when gaming crosses the line from entertainment to a problem. Watch out for these warning signs:

Financial Hardship

Taking out loans for gaming, spending household money, or skipping bills and EMI payments to place bets.

Loss of Time Control

Spending far more time gaming than planned and feeling uncomfortable when you try to stop.

Social & Family Withdrawal

Prioritizing gaming over time with family and friends, or being dishonest about your gaming habits.

Chasing Losses

Chasing losses by placing bet after bet to recover what you lost is the most dangerous behavior of all.

Psychological Dependence

Feeling irritable, anxious, or down when you cannot play, and struggling to focus on work.

If you notice two or more of the signs above, contact bg66's support team right away or take the self-assessment test below.

Self-Assessment

Answer the following questions honestly. If you answer "Yes" to 3 or more, it may be time to seek help.

Have you ever spent more than your set budget and regretted it afterward?

Have you tried to quit gaming but found yourself unable to stop?

Have you bet more to try to win back money you lost?

Has gaming caused problems in your relationships with family or friends?

Have you hidden the truth from family or lied to them about your gaming?

Do you feel moody or restless when you are not gaming?

Have you neglected work, studies, or daily responsibilities because of gaming?

Result: 0–2 "Yes" — You are in control; stay mindful. 3–4 "Yes" — It's time to be cautious. 5+ "Yes" — Please seek help immediately.

Bg66 Safety Tools

Deposit Limit

Set a daily, weekly, or monthly maximum deposit limit. Once set, it takes effect immediately.

Session Time Limit

Decide in advance how long you want to play. Once the set time is up, your session will end automatically.

Loss Limit

If you reach a set loss amount, your account will be temporarily suspended automatically. Keep your financial losses within limits.

Cool-off Period

Take a voluntary break from 7 days up to 6 weeks. You will not be able to log in to your account during this time.

Bet Limit

Set a maximum stake per bet to prevent overspending on a single wager.

Self-Exclusion

Close your account from 6 months up to permanently. This is the strongest protection tool available.

How to Set a Bet Limit

Setting betting limits at bg66 is simple. Just go to your account settings and follow the steps below:

1
Log in to Your Account

Log in to bg66 with your username and password.

2
Open Account Settings

Click the profile icon in the top right corner and navigate to the "Responsible Gaming" section.

3
Choose Limit Type

Choose what works for you — a deposit limit, loss limit, bet limit, or session limit.

4
Set Amount & Duration

Set your own limits — daily, weekly, or monthly — for any time period and spending amount.

5
Confirm

Confirm your limit — it will take effect immediately. To increase a limit, you will need to wait 24 hours.

Important: Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour cooling period. This protects you from making impulsive decisions.

Self-Exclusion Process

Self-exclusion is the most powerful responsible gaming tool available. If you feel that gaming is having a negative impact on your life, choosing self-exclusion is a brave and sensible decision.

  • Temporary Exclusion: You can keep your account closed for a period of 6 months to 1 year.
  • Long-Term Exclusion: You can self-exclude completely for a period of 1 to 5 years.
  • Permanent Exclusion: You can permanently close your account if you wish — this action cannot be undone.

While self-exclusion is active, you will not be able to log in to bg66 and we will stop sending you marketing communications. Any attempt to open a new account during this period will also be rejected.

Start Self-Exclusion: Contact us via support chat or apply directly through the "Responsible Gaming" section in your account settings.

Protection of Minors

Bg66 is strictly for users aged 18 and above. Keeping children and teenagers away from online gaming is every parent's responsibility.

  • Use parental control software on your device.
  • Keep your password and login details out of reach of children.
  • Age verification is mandatory when opening a gaming account.
  • If a suspicious account is detected, bg66 will close it immediately.
  • Managing an account on behalf of a minor may result in legal action.
Advice for Parents: Keep an eye on what your child is viewing and where they spend time online. Talk openly as a family to build healthy digital habits.

Help & Support Services

If you or someone you know may be struggling with a gaming problem, don't try to handle it alone — reach out for help. bg66's support team is available 24 hours a day, 7 days a week.

Our trained support team will listen to you in complete confidence and help you take the right steps. Acknowledging a gaming problem is not a weakness — it takes courage and self-awareness.

Live Chat

Chat with our team directly via Live Chat for the fastest resolution.

Email Support

[email protected] — Describe your issue in detail and we'll get back to you within 24 hours.